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Conflict Management, Level 2

Course Details

Course details will be announced later.

Increase your self-awareness, customer care and problem solving skills. Recognise and defuse heated situations with confidence. The course will help you gain the skills and knowledge to increase your self-awareness and improve your problem solving skills ensuring you can effectively minimise conflicts as well as understanding how to manage them if they arise.

Conflict in the workplace can have a number of effects on those involved including stress and depression. Protect yourself and your employees from conflict related anxiety with this online course.

Course Overview:

  • Defining Conflict 
  • Causes of conflict at work and socially
  • Stages in Conflict 
  • How can we stop conflict escalating?
  • Minimising conflict 
  • Seeing conflict from various points of view.

Call us to enroll on this course.

Course Duration: 2hrs