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Course Details

Course details will be announced later.

Increase awareness, understanding and e?ciency in your workplace through effective communication.
Communication is essential within all aspects of life, especially in an environment where people ?nd communicating di?cult such as hospitals or care homes. Learners who successfully complete this course will gain a clear understanding of the di?erent ways to communicate and how to apply the techniques learned, including active listening, in their workplace.

Course Overview:

  • Understanding communication 
  • Verbal and non-verbal communication
  • The concept and process of e?ective listening 
  • Effective questioning
  • Adapting communication methods to suit the situation
  • The purpose of record keeping and how this should be completed

Call us to entroll to this course.

Course Duration: 3hrs